Customer Relationship Management (CRM) is far more than just a software application. It is a business solution that gives you the ability to connect with and understand your customers.
Integrates with Sage 50, Sage 200 Suite & 300 Suite
The leading supplier of business management solutions to small and medium businesses, Sage has over 6 million customers worldwide. More than 12,000 organisations in 70 countries use the award winning Sage CRM software to manage their critical sales, marketing and customer service activities every day.
With a choice of editions, and deployment options, Sage CRM has a solution that can meet the individual needs of your business and accelerate your business growth, starting right now.
Make the most of sales opportunities
Sage CRM directs your sales efforts towards the most profitable, most winnable deals, and helps you make the most of cross-selling and up-selling opportunities. With instant access to pipelines, calendars, sales reports, contacts, and much more, your sales people are freed up to focus all their efforts on selling. Automated workflow and pipeline management enable sales opportunities to be progressed quickly and efficiently, while data is effectively shared with and accessed by anyone that needs it.
Deliver excellent customer service
Winning a new customer is only the beginning of what should be a long and profitable relationship. But keeping customers happy means ensuring they get what they want, when they want it. From defining processes, to tracking cases and solutions, you can resolve customer issues effortlessly. Sage CRM gives you the tools you need to provide high quality customer care and maintain satisfied customers, and helps you to make every customer interaction informative, effective, and profitable.
Identify and target the right people
An invaluable tool for marketers, Sage CRM helps you to plan, execute, and measure the success of marketing campaigns. It becomes much easier to get the right messages to the right people at the right time, eliminating guesswork, and making the best use of your marketing resources. Financial profiling, order information, purchase histories, special interests and demographics can all be used to create detailed profiles of customers and prospects for more highly targeted campaign planning.