Plan:IT Business Systems offer a full and comprehensive IT support package for your PC, Laptop and servers at a fixed low cost price plan. We become your IT department, ready to help whenever you need us. We support businesses both small and large. Providing day-to-day support over the phone or remotely and we can even come to site if you need us at reasonable rates.

What’s included for just £12 per month per PC or Laptop – annual billing

• Unlimited Telephone Calls for PC hardware/software faults
• Unlimited remote support
• Guaranteed 1-hour response to critical faults
• Windows operating software
• Microsoft office**
• Internet service faults
• Diagnosis of printer faults and PC accessory faults
• Driver updates
• Data recovery from backup’s
• Clearance of viruses and malware
• PC – Laptop clean-up

** Office products support is limited to Word, Excel, Outlook, Publisher, Access, PowerPoint.

Server IT Support

What’s included from £30 per month per server – annual billing

• Unlimited Telephone Calls for Server hardware/software faults
• Unlimited remote support
• Guaranteed 1-hour response to critical faults
• Server operating software
• Active directories
• Diagnosis of router & switches faults
• Local & remote VPN & RDP connections
• Driver updates
• Data recovery from backup’s
• Clearance of viruses and malware
• Server clean-up
• Daily remote diagnostics health check reports

All supported hardware will require the Plan-IT Business Systems Support app installing on each PC or Laptop for continued access to the support department.

Additional Support Services – Prices on Application

• Point of Sale Systems
• Sage 50 Cloud
• Sage 300 Cloud
• Payroll’s
• Microsoft Office 365 Administration
• Domain Name Hosting
• Hosted Servers